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Collect more genuine 5-star reviews and reply to every one professionally.

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Google Review Management That Grows Your Reputation Honestly

Before most people call a local business, they read its reviews. A steady flow of recent, genuine feedback tells them you are reliable, while a handful of old reviews or an unanswered complaint can send them elsewhere. Our Google review management service helps you collect more real reviews from happy customers and makes sure every review gets a thoughtful, professional reply.

Most businesses have plenty of satisfied customers who would happily leave a review. They simply are not asked, or they are asked at the wrong time with no easy link. We set up simple request systems using text messages, emails and QR code cards, timed for the moment a job is finished and the customer is pleased with the result.

Replies matter as much as the reviews themselves. Thanking customers by name shows you value them, and a calm, helpful response to a negative review often reassures future buyers more than another five-star rating. We write replies on your behalf in your tone of voice, and we handle difficult reviews carefully so your reputation is protected without arguing in public.

DigiRanx Pro is a new agency based in Wolverhampton, working with businesses in Birmingham, Walsall, Dudley, Telford and across the UK. We only ever help you gather real reviews from real customers. We never write fake reviews or offer incentives that break platform rules, because doing so risks penalties from Google and breaks UK consumer protection law.

What's Included

Review request system

SMS, email and QR codes that make reviewing easy.

Google, Facebook & Trustpilot

All platforms managed in one place.

Professional replies

Every review answered within 24 hours.

Negative review handling

Calm, policy-safe responses that protect you.

Review widgets

Show your best reviews on your website.

Monthly reputation report

Rating trend and new review count.

Why Choose Us

Why Online Reviews Decide Who Gets The Call

Reviews influence both where you appear in local search and whether people choose you once they see you.

Customers Read Before They Ring

When several businesses appear side by side in Google Maps, reviews are often the deciding factor. People look at the star rating, how many reviews you have, how recent they are and how you respond when something goes wrong.

Reviews Support Local Rankings

Google treats the number, quality and freshness of reviews as part of your prominence in local search. A business that receives genuine reviews regularly sends a clear signal that it is active and trusted by real customers.

Silence Looks Like Indifference

Unanswered reviews, especially negative ones, suggest nobody is paying attention. A short, professional reply shows you care about service and gives you a chance to tell your side of the story calmly and briefly.

Asking Is Easy To Forget

When you are busy, asking for reviews is the first thing to slip. A simple system that asks automatically at the right moment means reviews keep arriving every week without you having to remember to chase them.

Benefits

What Our Review Management Service Includes

A complete system for collecting genuine feedback and handling every review professionally.

A Review Request System

We set up review requests by text, email and QR code, each with a direct link to your review form. Growth plans automate the SMS and email requests so customers are asked consistently after every completed job or purchase.

Google, Facebook And Trustpilot

Starter covers Google review management. Growth manages up to three platforms, including Google, Facebook and Trustpilot, in one place. Premium covers unlimited platforms for businesses where customers leave feedback in several different places.

Professional Replies To Every Review

We reply to every review on your behalf, thanking happy customers personally and avoiding copy-and-paste responses. Growth and Premium plans include replies within 24 hours, so new feedback never sits unanswered for long.

Careful Negative Review Handling

We answer unhappy reviews calmly, without arguing or sharing private details, and offer to take the conversation offline. Where a review clearly breaks platform policy, we request its removal through the proper channels on your behalf.

Review Widgets And QR Cards

Growth plans include a website widget that displays your best recent reviews, plus printed QR code cards you can hand to customers or leave on the counter. Both make it easier to show and gather genuine feedback.

Monthly Reputation Reports

Each month you see your rating trend, new review count and any themes that keep coming up. Premium plans add negative review alerts, sentiment analysis and a quarterly strategy call to plan improvements across locations.

All Services

GBP Optimization

Web Development

Custom Web Design

Responsive Development

UI/UX Designing

Graphic Designing

Reviews

SEO & Digital Marketing

Landing Pages

Software Development

Social Media Marketing

Branding

Google Ads

Citations & Backlinks

E-commerce Solutions

Request A Quote

Get a free Reviews quote within one working day.

Choose Price Package

Reviews Packages

Simple, fixed prices in GBP. All prices exclude VAT.

Starter Plan

1 platform

^£99

Monthly

Google review management

Review request templates

Replies to all reviews

Monthly report

Get Started

VISA

MASTERCARD

AMEX

PAYPAL

Growth Plan

Up to 3 platforms

Premium Plan

Multi-location brands

^£349

Monthly

Unlimited platforms

Multiple locations

Negative review alerts

Sentiment analysis

Quarterly strategy call

Get Started

VISA

MASTERCARD

AMEX

PAYPAL

Need a custom package?

Contact Our Team

How It Works

How We Set Up And Run Your Review Management

A simple process that fits around how you already work with customers.

Reputation Check

We look at your current reviews on Google and other platforms, your average rating, how recent your reviews are and how replies have been handled. We then recommend the plan and platforms that make sense for your business.

Access And Tone Of Voice

You give us manager access to your profiles, so ownership stays with you. We agree how replies should sound, how to sign them off and which issues you want flagged to you before we respond.

Set Up Review Requests

We create request templates, direct review links and QR code cards, and connect automated SMS and email requests where your plan includes them. We make sure every request follows Google's rules and asks all customers fairly.

Reply And Monitor

Once live, we monitor new reviews and reply to each one in your agreed tone. Anything serious, such as a complaint about safety or a legal issue, is passed straight to you before we post any public response.

Report And Improve

Each month we send a report on new reviews, rating trend and common feedback themes. We use it to refine request timing and wording, and point out service issues worth fixing that customers keep mentioning.

FAQs

Reviews Questions Answered

Straight answers to what business owners ask us about Reviews.

How Much Does Google Review Management Cost?

Our Starter plan is £99 a month for Google review management, request templates, replies to all reviews and a monthly report. Growth is £199 a month for up to three platforms with automated requests. Premium is £349 a month for unlimited platforms and multiple locations. All prices are in GBP and exclude VAT.

Do You Write Fake Reviews?

Never. Fake reviews break Google's rules and UK consumer protection law, and they can lead to reviews being removed or your profile being restricted. We only help you collect genuine reviews from real customers who have used your business, and we reply to them honestly on your behalf.

Can You Remove Bad Reviews?

We can request removal of reviews that break platform policies, such as spam, abusive language or reviews from people who were never customers. The platform makes the final decision. Genuine negative reviews cannot be removed, so we reply to them calmly and professionally to show future customers how you handle problems.

Can I Offer A Discount For Leaving A Review?

No. Google does not allow businesses to offer incentives in exchange for reviews, and selectively asking only happy customers to review is also against its policies. Our request systems ask customers fairly and simply make leaving a review quick and easy, which is usually all that is needed.

Will Replies Sound Like Me?

Yes. Before we start, we agree your tone of voice, how replies are signed and any phrases you prefer or want to avoid. Each reply is written individually rather than copied from a template, and anything sensitive is checked with you before it is posted publicly.

Do You Manage Reviews For Several Locations?

Yes. Our Premium plan covers multiple locations and unlimited platforms, with negative review alerts and sentiment analysis so you can compare how each branch is performing. It suits businesses with several sites across the West Midlands or elsewhere in the UK.

How do we get started?

Book a free call or fill in the form. We review your current website and Google presence, then send a clear proposal with costs and timelines.

Will I have one point of contact?

Yes. Every client gets an account manager who knows your business and replies by phone, email or WhatsApp.

What are your working hours?

Monday to Friday, 8am to 10pm. We are closed on Saturday and Sunday, and reply to weekend messages first thing Monday.

Do I own my website and accounts?

Yes. Your website, domain, Google accounts and ad accounts are always in your name. We are given access, never ownership.

Still have a question? Talk to our team Monday to Friday, 8am to 10pm.

Call +44 7445 652671 info@digiranxpro.com

Start Collecting More Genuine Reviews

Book a free reputation check with DigiRanx Pro. We will look at your current reviews and replies and show you a simple way to gather more real feedback. Call +44 7445 652671 or email info@digiranxpro.com, Monday to Friday, 8am to 10pm.

+44 7445 652671

Book A Free Call